Access forbidden (403)

Code: A0001 You don’t have the necessary permissions to access this feature or information. Please check Get access and Authentication.

Timeout (504)

Code: A0002 The allowed time for this request has passed. Please try again with smaller request size or contact the support.

Bad request (400)

Code: A0003 Your request couldn’t be processed. Please check the relevant documentation, base URL, endpoint, Content-Type header, required fields, field format (e.g. UUIDs) and try again.

Invalid token (403)

Code: A0004 The provided token was incomplete or not in correct format. Please check the token or contact the support.

Invalid user (403)

Code: A0005 The provided token contains an invalid user. Please check the token or contact the support.

Invalid ID (400)

Code: A0006 The provided ID is in an incorrect format or shape. Please check the documentation for required ID formatting such as UUID.

Interaction not found (404)

Code: A0007 The requested interaction could not be found in our system. Ensure the interaction exists and you have permission to access it through the listing endpoint.

Invalid UUID (400)

Code: A0008 The provided UUID is in an incorrect format or shape. Please check the documentation for required ID formatting such as UUID.

Document not found (404)

Code: A0009 The requested document could not be found in our system. Ensure the document exists and you have permission to access it through the listing endpoint.

Error processing (500)

Code: A0010 The request could not be performed at the moment. Please try again later or contact the support.

Recording not found (404)

Code: A0011 The requested recording could not be found in our system. Ensure the recording exists and you have permission to access it through the listing endpoint.

Transcript not found (404)

Code: A0012 The requested transcript could not be found in our system. Ensure the transcript exists and you have permission to access it through the listing endpoint.

Bad query in URL (400)

Code: A0013 The query parameters are invalid or incomplete. Please verify them against the endpoint specification.

Template section not found (404)

Code: A0014 The requested template section could not be located in our system. Ensure the template section exists and you have permission to access it.

Invalid context structure (400)

Code: A0015 The specified context structure is invalid. Ensure the request matches the expected format.

Limit reached (400)

Code: A0016 The provided input exceeds the maximum allowed limit. Please provide a different value or check the endpoint’s documentation.

Duplicate value (400)

Code: A0017 The value provided already exists. Duplicate entries are not allowed for this field. Refer to the endpoint specification for the field.

Unsupported language (400)

Code: A0018 The requested language is not supported by the endpoint. Please check the supported languages or contact the support.

Fact group not found (404)

Code: A0019 The requested fact group was not found in the system. Double-check such a group exists or contact the support.

Fact not found (404)

Code: A0020 The requested fact was not found in the system. Double-check such a group exists or contact the support.

Insufficient balance (429)

Code: A0021 You’re currently in limited access mode. To unlock full API functionality, please add credits to continue using the API. For assistance, contact support.