Access forbidden (403)
Code: A0001
You don’t have the necessary permissions to access this feature or
information. Please check Get access and
Authentication.
Timeout (504)
Code: A0002
The allowed time for this request has passed. Please try again with smaller
request size or contact the support.
Bad request (400)
Code: A0003
Your request couldn’t be processed. Please check the relevant documentation,
base URL, endpoint, Content-Type header, required fields, field format
(e.g. UUIDs) and try again.
Invalid token (403)
Code: A0004
The provided token was incomplete or not in correct format. Please check the
token or contact the support.
Invalid user (403)
Code: A0005
The provided token contains an invalid user. Please check the token or contact
the support.
Invalid ID (400)
Code: A0006
The provided ID is in an incorrect format or shape. Please check the
documentation for required ID formatting such as UUID.
Interaction not found (404)
Code: A0007
The requested interaction could not be found in our system. Ensure the
interaction exists and you have permission to access it through the listing
endpoint.
Invalid UUID (400)
Code: A0008
The provided UUID is in an incorrect format or shape. Please check the
documentation for required ID formatting such as UUID.
Document not found (404)
Code: A0009
The requested document could not be found in our system. Ensure the document
exists and you have permission to access it through the listing endpoint.
Error processing (500)
Code: A0010
The request could not be performed at the moment. Please try again later or
contact the support.
Recording not found (404)
Code: A0011
The requested recording could not be found in our system. Ensure the recording
exists and you have permission to access it through the listing endpoint.
Transcript not found (404)
Code: A0012
The requested transcript could not be found in our system. Ensure the transcript
exists and you have permission to access it through the listing endpoint.
Bad query in URL (400)
Code: A0013
The query parameters are invalid or incomplete. Please verify them against the
endpoint specification.
Template section not found (404)
Code: A0014
The requested template section could not be located in our system. Ensure the
template section exists and you have permission to access it.
Invalid context structure (400)
Code: A0015
The specified context structure is invalid. Ensure the request matches the
expected format.
Limit reached (400)
Code: A0016
The provided input exceeds the maximum allowed limit. Please provide a
different value or check the endpoint’s documentation.
Duplicate value (400)
Code: A0017
The value provided already exists. Duplicate entries are not allowed for this
field. Refer to the endpoint specification for the field.
Unsupported language (400)
Code: A0018
The requested language is not supported by the endpoint. Please check the
supported languages or contact the support.
Fact group not found (404)
Code: A0019
The requested fact group was not found in the system. Double-check such a group
exists or contact the support.
Fact not found (404)
Code: A0020
The requested fact was not found in the system. Double-check such a group
exists or contact the support.
Insufficient balance (429)
Code: A0021
You’re currently in limited access mode. To unlock full API functionality, please add credits to continue using the API. For assistance, contact support.