recording.audioHealthAlertTriggered - Corti API Documentation

Event Properties

Field	Value
`event`	`"recording.audioHealthAlertTriggered"`
`confidential`	`boolean`
`payload`	`object`

Public Payload
Confidential Payload

Field	Type	Description
`event`	`"speechQualityIssueDetected" \| "longSilenceDetected"`	The audio health event that was detected
`channel`	`number`	Audio channel number
`isMultichannel`	`boolean`	Whether the recording is in multichannel (virtual) mode
`deviceLabel`	`string \| undefined`	Label of the active microphone device (only included for channel 0)
`interactionId`	`string`	Unique interaction identifier
`interactionState`	`InteractionState`	Current state of the interaction

Example

{
  "event": "recording.audioHealthAlertTriggered",
  "confidential": false,
  "payload": {
    "event": "longSilenceDetected",
    "channel": 0,
    "isMultichannel": true,
    "deviceLabel": "Jabra Evolve",
    "interactionId": "int_123",
    "interactionState": "ongoing"
  }
}

Field	Type	Description
`event`	`"speechQualityIssueDetected" \| "longSilenceDetected"`	The audio health event that was detected
`channel`	`number`	Audio channel number
`isMultichannel`	`boolean`	Whether the recording is in multichannel (virtual) mode
`deviceLabel`	`string \| undefined`	Label of the active microphone device (only included for channel 0)
`interaction`	`ExternalInteraction`	Interaction context including transcripts, documents, and facts

interaction object properties

Field	Type	Description
`id`	`string`	Unique interaction identifier
`title`	`string \| null`	Interaction title
`state`	`InteractionState`	Current state of the interaction
`startedAt`	`string (ISO 8601 date)`	When the interaction started (ISO 8601 date string)
`transcriptCount`	`number`	Number of transcripts in the interaction
`documentCount`	`number`	Number of documents in the interaction
`facts`	`Fact[]`	Facts extracted during the interaction

Fact properties:

Field	Type	Description
`id`	`string`	Unique fact identifier
`text`	`string`	Fact text content
`group`	`string`	Fact group/category name
`source`	`"core" \| "system" \| "user"`	Source of the fact: core (AI extracted), system, or user
`isDiscarded`	`boolean`	Whether the fact has been discarded

Example

{
  "event": "recording.audioHealthAlertTriggered",
  "confidential": true,
  "payload": {
    "event": "longSilenceDetected",
    "channel": 0,
    "isMultichannel": true,
    "deviceLabel": "Jabra Evolve",
    "interaction": {
      "id": "int_123",
      "title": "Visit",
      "state": "ongoing",
      "startedAt": "2024-01-01T00:00:00.000+00:00",
      "transcriptCount": 0,
      "documentCount": 0,
      "facts": []
    }
  }
}

​Event Properties

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​Example

Event Properties

Example

Example